Privacy Policy

At Dublin City Cab, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. The information we may collect includes:

  • Personal Information: Name, contact details (phone number, email address), and address provided during the booking process.
  • Payment Information: Payment details required for transactions, including credit card or other payment method details.
  • Usage Information: Details about your use of our services, such as booking history, location, and service preferences.
  • Device Information: Information about the device you use to access our services, including IP addresses, browser type, and operating system.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To confirm and manage bookings, provide transportation services, and process payments.
  • Customer Support: To respond to your inquiries, resolve issues, and improve the overall customer experience.
  • Service Improvements: To analyze data, understand usage trends, and enhance the performance of our services.
  • Marketing Communications: With your consent, we may send promotional offers, updates, or information about our services. You can opt out of these communications at any time.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment processors or customer support) who help us deliver our services.
  • Legal Obligations: If required by law or in response to valid legal requests, we may disclose your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred as part of the transaction.

4. Data Security

We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or alteration. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us track usage patterns, remember your preferences, and improve our services. You can control cookies through your browser settings, but disabling them may affect your experience with our services.

6. Your Rights

You have the right to:

  • Access and Update Information: You may request access to the personal information we hold about you and update it if necessary.
  • Data Deletion: You can request the deletion of your personal data if it is no longer required for the purposes for which it was collected.
  • Withdraw Consent: If you have provided consent for the processing of your information, you can withdraw it at any time. To exercise these rights, please contact us using the details provided at the end of this policy.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. Please review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

This Privacy Policy is designed to clearly explain how Dublin City Cab collects, uses, and protects customer information, while ensuring compliance with legal obligations and privacy standards.

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